Crossroads FAQ

Crossroads has been helping people in Henderson County lead healthier, more fulfilling lives for more than 15 years. Services offered through our Hendersonville, NC facility include:

• Substance Abuse & Mental Health Assessments
• Adult & Youth Substance Abuse treatment - short-term, intermediate and intensive options
• Individual and group mental health counseling
• DWI Assessments, Education & Treatment
• Dual Diagnosis (integrated Mental Health & Substance Abuse individual and group counseling)-
• Family Counseling
• Medication Management
• Treatment for Methamphetamine, stimulants and Crack Cocaine
• Prescription drug abuse treatment
• Workplace Substance Abuse Assessments & Treatment

Many of our clients come to Crossroads via referrals from attorneys, probation officers, teachers, physicians, psychiatrists and mental health professionals, hospitals, employers and family members as well as other substance abuse and human service agencies. Our referral sources say they trust Crossroads because:

• We respond in a timely manner to your referral, placing adults into appropriate treatment options.
• We work earnestly at maintaining our relationships with referral sources, including them as part of the team as desired and approved by the client.
• We make every effort to create an environment where clients feel welcomed and safe in group settings. We offer a sense of home and community to our clients.
• Our licensed staff is highly skilled in their profession.
• We offer a wide range of services and partner with other community resources to help meet the needs of the clients we serve.
• We have a highly-experienced nurse practitioner on staff able to prescribe and monitor medications for our clientele.
• We offer integrated services for people with both mental illness (including anxiety and depression) as well as substance abuse disorders.
• To minimize disruption at home and work, we offer day and evening hours.
• We enjoy a solid reputation in the community.
• Crossroads accepts most insurance types, Medicaid and state funding, and offers flexible payment schedules for self-pay clients.
• In 2009, Crossroads was prestigiously awarded a three year accreditation by The Council of Accreditation for Rehabilitation Facilities (CARF).

Call our Referral Line at 828-693-7377 from 7:30 am to 5 pm, Monday through Friday. We are pleased to answer your questions and help you with the best education, assessment and treatment options for your clients or patients. We offer confidential voice mail if the receptionist is unavailable to take your call. We check voice mail several times per day and return all calls promptly.

514 Park Hill Court, 2nd Floor

Hendersonville, NC 28792
828-693-7377   
Fax: 828-693-1736

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